We use cookies to enhance your experience and improve our website. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Review tags are currently only available for English language reviews. Guests praise the helpful staff. … The White Rose Lounge provides a comfortable and atmospheric place to relax and enjoy delicious food, right in the heart of York. We have both said that this is perhaps the best hotel we have stayed in and we have stayed in a lot over the years and we look forward to coming back. Search for The Grand, York discounts in York with KAYAK. It is disappointing to know that we did not exceed your expectations in certain areas of your stay with us and this is a real shame. Suite guests have access to the White Rose Lounge, but other guests have to cough up between £30 and £50 for day access. - Check out Tripadvisor members' 50,008 candid photos and videos of The Grand, York In general: The Yorkshire Lounge is aimed at leisure passengers. We will be more than happy to welcome you back to the Grand Hotel York in the near future. We will be more than happy to welcome you back to the Grand Hotel York in the near future. The perfect space to escape in the middle of historic York. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. More, Good afternoon Marie, Greetings from the beautiful city of York!I hope all is well and that you are having a wonderful day so far. Kind regards,Catherine Jayne Herbert Guest Relations Executive. We will be more than happy to welcome you back to the Grand Hotel York in the near future. Along with our 207 guest rooms, There’s the award-winning Rise Restaurant, Bar & Terrace, a state-of-the-art Cookery School (opened 2019), the 1906 Bar & Lounge, our executive White Rose Lounge, an atmospheric spa and stunning meeting and event spaces. Signature Cocktails, Premium Spirits and an extensive Wine List at our 1906 Bar. But opting out of some of these cookies may have an effect on your browsing experience. The Cathedral is well worth a visit, the stain glass windows are stunning. It's a spacious fresh clean lounge with a fab view of runway. Good afternoon Nicolas, Greetings from the beautiful city of York!I hope all is well and that you are having a wonderful day so far. The Grand, York, Station Rise, North Yorkshire, YO1 6GD. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an excellent 5 star rating. Firstly I would like to thank you for your taking the time to submit your feedback.We really value your loyalty and we were more than happy to welcome you back to the Grand Hotel & Spa York. The train museum is excellent and has a cafe that serves lovely tea, coffee and cakes. Our staff are key in providing you with the 5 star service in which we take great pride in. There are definitely some fascinating sights, sounds and smells at this Viking centre. You’ll find the entrance to the lounge “complex” near gates 4 & 5. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community. This was our 2nd visit to white rose lounge and it was just as good as 1st time. The White Rose Lounge. WiFi is free, and this hotel also features a spa and an indoor pool. We’ll even let you know about secret offers and sales when you sign up to our emails. Opened in May 2010 and renovated and extended in 2017–18, it is an Edwardian building dating to 1906, originally the headquarters of the North Eastern Railway, with views of the York city walls and York Minster. We are regular visitors to York and often choose to stay at The Grand. We had a ride on the sightseeing tour bus which gives a great introduction to some of the delights locally. White Rose Lounge Decor. The Grand revives the splendour of the Golden Age of travel, having been carefully restored to retain all of the original features of this stunning historic building, with its sweeping staircases, mosaic-tiled corridors and tasteful decor. The Grand is situated in the heart of York, a city of cultural heritage. Access to the lounge is included in some room rates but it is possible to pay for entrance if you want to treat yourself. At this time of year there no queue's which was super, we were more or less straight in and the seats that are attached to rails that travel around the ceiling stopping at relevant points. If you are lucky enough to be in the lounge when Diana is on duty you will receive a standard if unobtrusive service that would be hard to match. Your restaurant experience is just as important as your room experience and I would like to ensure you again that your feedback is valuable and has definitely been taken on board. Free internet access is offered to guests, and the suites at the Iberostar Grand Hotel Rose Hall offer swim-up suites, a flat screen television, air conditioning, butler service, and a stocked mini refrigerator with cold beverages. Passing on your excellent comments only drives us further forward as a team and inspires us to keep following our passion in providing the best customer service. Wensleydale is minutes away. The White Rose Lounge provides a comfortable and atmospheric place to relax and enjoy delicious food, right in the heart of York. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand, York that suits you best. My husband booked a night as a treat for my birthday, the classic rooms are advertised as having sunken baths, so when we arrived at our room we were surprised to find a very normal looking bath. Our Grand Heritage Suites include complimentary parking, access to our luxury spa facilities, late check-out and a fully stocked mini bar for each night of your stay. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community. I will certainly pass on your feedback regarding Diana's excellent 5 star service. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Grand-York, Guest Relations Executive at The Grand, York, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Now £119 on Tripadvisor: The Grand, York, York. The White Rose is aimed business passengers. With the option of upgrading your afternoon tea with Prosecco, Champagne or G&T, there is simply no better place to enjoy afternoon tea in the city. Great Hotel, with very nice staff, we stayed here two days during our anual trip on different dates, the first room was on the second floor in the old building, very nice, and the other night we stayed in the new building, with new rooms, also very pleasant! See 5,502 traveller reviews, 2,183 candid photos, and great deals for The Grand, York, ranked #12 of 46 hotels in York and rated 4.5 of 5 at Tripadvisor. The only hotel outside of London to offer a five star lounge, this was perhaps one of our favourite spots. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an excellent 5 star rating. Contact us for more information. Your review is extremely valuable for us and I am more than happy to read that you had a an excellent stay overall. With sweet and savoury treats to excite both the eyes and the tastebuds, sights of York’s city walls are an added bonus. Good afternoon to you and many thanks for the review regarding your stay and the local attractions that you experienced and I am very pleased that you had a great time overall and like our lovely Graded 2 listed building hotel and found the room well equipped. Payments made by partners impact the order of prices displayed. The Rose and Crown is rated "Exceptional" by our guests. Guests at the accommodation can enjoy a à la carte breakfast. 01904 380038. Passing on your excellent comments only drives us further forward as a team and inspires us to keep following our passion in providing the best customer service. March 29, 2018. Built in 1906 as the headquarters for North Eastern Railways, The Grand Hotel is York's first 5-star hotel. Room types may vary. Along with our 207 guest rooms, There’s the award-winning Rise Restaurant, Bar & Terrace, a state-of-the-art Cookery School (opened 2019), the 1906 Bar & Lounge, our executive White Rose Lounge, an atmospheric spa and stunning meeting and event spaces. Enjoy spacious, luxury rooms as you stay in style and comfort in the five-star The Grand, York. It would be our pleasure to welcome you back in the not to distant future and restore your faith in usual 5 star service. Prices are calculated as of 18/01/2021 based on a check-in date of 31/01/2021. The 5-star Grand Hotel & Spa offers stylish rooms and a luxury vaulted spa. Good afternoon Alice, Greetings from the beautiful city of York!I hope all is well and that you are having a wonderful day so far. You also have the option to opt-out of these cookies. View deals for The White Rose Hotel , including fully refundable rates with free cancellation. View deals for The Rose and Crown, including fully refundable rates with free cancellation. These cookies will be stored in your browser only with your consent. The bathroom was amazing with a lovely deep bath and double shower, you can also listen to the radio in the bathroom through the tv, which is nice if you are having a relaxing bath. Went with my husband for a midweek stay, the location is ideal as it's in the city centre only a 2 minute walk from the train station. The Grand, York: Relaxing White Rose Lounge - See 5,502 traveller reviews, 1,849 candid photos, and great deals for The Grand, York at Tripadvisor. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an excellent 5 star rating. Exclusive White Rose Lounge. These cookies do not store any personal information. At the inn, the rooms have a closet. With the option of upgrading your afternoon tea with Prosecco, Champagne or G&T, there is simply no better place to enjoy afternoon tea in the city. The Walls around York are well worth a walk around as well, you can see lots of things that you can't just by walking around the streets. Enjoy a comfortable bed with Egyptian cotton bedding, a spacious lounge, sunken bath and walk-in showers, with separate guest toilets. £103 per night (Latest starting price for this hotel). Breakfast, WiFi and parking are free at this hotel… Celebrate at The Grand, York. Passing on your excellent comments only drives us further forward as a team and inspires us to keep following our passion in providing the best customer service. Yes we centainly come back again! I am glad to hear that you enjoyed your Spa experience with us, especially as we provide such a lovely place to unwind and relax.Thank you for taking the time to write this review and I hope that we will welcome you back to the Grand Hotel York in the near future and for a stay that will not only reach your expectations but will exceed them again. Seats that had been used in the trains themselves are available to sit on. Breakfast, WiFi, and parking are … The Grand, York, York Picture: The White Rose Lounge. Built in 1906, The Grand is York’s only five-star hotel. 1432 Runway Club is their premium lounge. Stunning Architecture and Original Features at The Grand, York. Ahead of our Grand opening next year, we’re opening our doors to guests from Wednesday 4th November, when you can be one of the first to see and experience the luxurious, £45 million restoration and refurbishment of Birmingham’s original Grand Hotel. Afternoon Tea at The Grand is served in the relaxing setting of The White Rose … The Yorkshire Lounge Aero Club. All lounges are open from 05:00 to 20:00, with a three hour maximum stay. We received a lovely warm welcome but it did take a little while for us to be seen to get checked in, however the room was ready early so we went straight up and our bags were brought up shortly afterwards. Access to the lounge is included in some room rates but it is possible to pay for entrance if you want to treat yourself. Grand-York, Guest Relations Manager at The Grand, York, responded to this review, Grand-York, Guest Relations Executive at The Grand, York, responded to this review. Your review is extremely valuable for us and I am more than happy to read that you had a an excellent stay overall. The front of the hotel looks out over a small park. I would recommend that you treat yourself to a relaxing few hours in the White Rose Lounge during your stay at The Grand. The Grand Hotel & Spa Opens 100 New Luxury Rooms Yorkshire’s only AA-rated five star hotel has doubled in size with the official opening of 100 new luxury hotel rooms as part of its £15 million redevelopment. This website uses cookies to improve your experience while you navigate through the website. You are right, York is a beautiful city with so much to see and do within easy walking distance to our hotel.I hope we can welcome you back to the Grand Hotel in the near future.Kind regards, Gary AukerGuest Relations Manager. We also use third-party cookies that help us analyze and understand how you use this website. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service.. It is mandatory to procure user consent prior to running these cookies on your website. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Kind regards,Catherine Jayne Herbert Guest Relations Executive. Kind regards,Catherine Jayne HerbertGuest Relations Executive, This is the version of our website addressed to speakers of English in United Kingdom. View deals for The Rose and Crown, including fully refundable rates with free cancellation. zanmuss, Tripadvisor Reviews. Jorvik Viking Centre is minutes away. The Grand has also recently opened a new exclusive, luxury space called the White Rose Lounge and works are also set to begin on an Arrival Lounge in spring 2018, which will be designed to enhance guest check-in experience. The Grand Hotel & Spa - 5 Star Address: Station Rise, York YO1 6HT map Tel. I hope all is well and that you are having a wonderful day so far. Went for breakfast at 9.45 very busy, were offered a sofa with a low table to sit at - no thank you, so had to wait for a considerable time to sit down. Hotels near The Cookery School at The Grand, York, Hotels near (DSA) Doncaster Sheffield Airport, Staycity Aparthotels York Barbican Centre, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 15 websites. With sweet and savoury treats to excite both the eyes and the tastebuds, sights of York’s city walls are an added bonus. Located on the ground floor of the hotel, the new White Rose Lounge provides guests with ultimate … The selection of food and drink is really good and the standard of service and cleanliness is exceptional. With our room we got access to the spa included (this is not included with standard rooms) we visited early evening, the spa was lovely, clean and relaxing and the staff were really friendly. Before May 2019 The Grand, York was known as Cedar Court Grand Hotel & Spa. Our staff are key in providing you with the 5 star service in which we take great pride in. Executive Bathroom. I understand why you may feel disheartended by your experience.We certainly did not want you to have an unpleasant experience with us and by looking into your feedback we can address your issues in the correct manner. A complimentary breakfast is included.Make yourself at home in one of the 5 guestrooms.With a stay at The Rose and Crown in York, you'll be a 4-minute walk from York Barbican and 10 minutes by foot from Jorvik Viking Centre. Our White Rose Lounge can also be hired for exclusive use for functions and events providing comfortable seating and dedicated workstations with iMacs, printers and TVs. We had a lovely room in this hotel that was very well equipped with tea and coffee and snacks. Continental Breakfast. One of our top picks in York. This category only includes cookies that ensures basic functionalities and security features of the website. The recent refurbishment has introduced a beautiful relaxing private lounge area. The Grand offers the perfect location for a short break in York with easy access for those visiting from afar or nearby. Necessary cookies are absolutely essential for the website to function properly. The White Rose Lounge at The Grand Hotel & Spa York. We are regular visitors to York and often choose to stay at The Grand. Along with our 207 guest rooms, there’s the award-winning Rise Restaurant, The Rise Bar & Terrace, Hudson’s Restaurant, a state of the art Cookery School, The 1906 Bar & Lounge, our executive White Rose … Search for the cheapest hotel deal for The Grand, York in York. Built in 1906, The Grand is York’s only five-star hotel. The tour bus links up with the sightseeing tour boats that travel up and down the river Dee. For those staying in the suites at The Grand Hotel & Spa York, additional access is provided to the sumptuous White Rose Lounge. Good selection of drinks and always something to eat. There is a spacious seating area and access to the Spa and the White Rose Lounge, complete with complimentary dishes and drinks. There is plenty to see and do in York including the York Yorvik Viking Centre. There have been many Roman era finds made and they are on show at various points around the centre of York. The Grand Hotel and Spa is a Grade II listed hotel in York, England, the city's only 5-star hotel. Jorvik Viking Centre is minutes away. The building is impressive, and the staff is very helpfull and polite! The Grand was built in 1906 as a ‘Palace of Business’ for one of the most powerful railway companies in Edwardian England, and is now Yorkshire’s finest hotel and meetings & conference venue and is the only 5 Star Hotel in Yorkshire. It is slightly disappointing to know that we did not quite reach your expectations this time around, despite your positive remarks regarding exceptional service in most areas.My team strive to provide the best service possible, therefore your feedback is extremely important.